Our customer stories

Teamwork achieves great results

Learn about some of our cases and clients experiences.

FILTER BY

Industry

  • Media & Entertainment
  • Video Tech
  • New Media

Our Labs

  • Cloud & DevOps
  • Video Workflows & Streaming
  • Backend & Platform Engineering
  • Data Engineering & Analytics
  • Video R&D
  • UI, Frontend & Apps

Standards & Protocols

  • CMCD
  • SGAI
  • C2PA
  • Common Media Library
  • CMAF
  • WebRTC
  • LCEVC
  • VAST
  • H264
  • H265
  • MPEG-DASH
  • AV1
  • Widevine
  • Fairplay
  • Playready
  • HLS
  • Web Components (MediaChrome)

Transforming live event streaming: Creation of an interactive social platform

The main challenge was to create a platform where viewers could simultaneously watch events (movies, music, sports) and participate in live chats, including interactions with celebrities.

  • WebRTC
  • New Media
  • UI, Frontend & Apps

Agile onboarding that delivers value from day one

A leading company in the video communication space needed to evolve a critical platform under tight timelines and complex constraints. They weren’t just looking for engineering support — they needed a strategic technology partner who could integrate quickly, understand their context deeply, and start delivering value immediately.

  • New Media
  • Video Tech
  • Media & Entertainment
  • Backend & Platform Engineering

The Power of Optimization: redefining Snowflake ETL for cost saving and performance improvement

A company specialized in digital content security and monetization, with a focus on the media and entertainment industries. It provides solutions and services to protect digital assets and ensure secure content delivery across diverse networks and devices.

  • New Media
  • Cloud & DevOps
  • Data Engineering & Analytics

Optimizing communication in High-Security environments

The client faced numerous issues with their new intercom call system. Users experienced frequent call failures, mobile app crashes during calls, delayed video appearance, and high latency. The root cause included the use of an outdated webRTC version set to lose browser support, a lack of bug traceability, and system inflexibility.

  • WebRTC
  • New Media
  • Cloud & DevOps
  • Backend & Platform Engineering

Building a telemedicine platform from scratch with reusable components

Moon Qnights, our dedicated video team, faced several challenges while working with a client in the healthcare technology industry. They were tasked with working on all aspects of video to build a telemedicine platform from scratch and to higher standards, which required adopting a rapid application development (RAD) approach.

  • WebRTC
  • New Media
  • UI, Frontend & Apps
  • Video Workflows & Streaming
  • Backend & Platform Engineering

The challenge of creating a stable & scalable streaming platform

The client needed their streaming platform solution to be stable and scalable to generate events without system downtime, being able to support a large number of participants with high quality of the video and without impacting the product's ease-of-use for non-IT professionals.

  • WebRTC
  • New Media
  • UI, Frontend & Apps
  • Video Workflows & Streaming
  • Backend & Platform Engineering
Jason Thibeault

CEO at SVTA

UNITED STATES

"If you need help building something in your video stack and don’t have resources, expertise, or experience, you can’t go wrong with Qualabs! They are not only amazingly knowledgeable and deeply committed to the streaming industry. They make an impact by building courses to help people implement CMCD and contributing code to the SVTA Common Media Library. Their work ensures lasting benefits for the industry and dedication to your project's success."

Phil Cluff

Product Manager

UNITED KINGDOM

"When we started building our real time video product, we were working on a pretty lean team, so we reached out to Qualabs to get feedback on the user experience of this new product. This really helped us understand where the documentation maybe was weak or where we picked the wrong abstraction potentially in an SDK, to help us refine the product, make it easier when we came to launching it and gave us more confidence. It's always great working with the team, we've worked on a variety of projects over the years including other products that we've launched, testing across devices, score different video players and obviously getting feedback on this early stage project, was great as well."

Adnan Kasenally

Senior Director - Operations & Delivery

CANADA

"From on boarding to delivery, the process was smooth and problem free. Qualabs brought some extremely talented engineering resources to the table, ensuring a swift turnaround time for the assigned tasks. The assigned resources demonstrated a high degree of resourcefulness and creativity which was instrumental to the success of the project."

Ben Mesander

VP of Software Development

UNITED STATES

"Qualabs and their team of video engineers greatly exceeded our expectations. Not only was their work top notch, but it was also delivered several months earlier than we expected. The communication from Qualabs was outstanding and their engineers were a delight to work with!"

Christopher Rae

SVP of Asia and Pacific

San Diego, California

"...Though we are based in California and they were based in Uruguay, the timezones overlapped with us nicely to allow us to collaborate in real-time. We hit our deadline a few days early with plenty of time to do some last minute cosmetic tweaks to really make the prototype shine. Qualabs' flexibility, adaptability, sense of urgency, and willingness to go the extra mile made the process very easy to work with them and get results that wowed our customers, partners, investors and our own employees with fantastic ROI that allowed us to validate the market opportunity..."